Cookie Policy

Cookies are small text files a website stores on your device. They let a site remember your actions and preferences over time, so you do not have to re-enter them on every visit.

We also use similar technologies that work the same way:

• Local storage and session storage: data your browser keeps for the site, used to hold things like your login session and display settings.
• Pixels and tags: tiny code snippets that help measure how pages are used.

In this policy, "cookies" means cookies and all of these similar technologies together.

We use cookies differently on the two parts of Clorvia.

• Marketing site (clorvia.com): a minimal set of essential cookies plus analytics cookies that help us understand how visitors use the site. Analytics cookies load only after you accept them.
• Application (app.clorvia.com): essential cookies only. These run your login, keep your session active, and protect your account. They are required for the app to work; the app does not use advertising cookies.

We group cookies into three categories.

• Strictly necessary: needed to log in, keep you signed in, remember your workspace, and keep the service secure. These cannot be switched off through our banner because the service will not function without them.
• Preferences: remember choices such as language, region, or layout to give you a smoother experience. These are optional.
• Analytics: help us count visits, see which pages are popular, and improve Clorvia. We use this data in aggregate. These are optional.

Strictly necessary cookies are set automatically because the service cannot run without them. This is allowed under the EU GDPR and is consistent with India’s IT Act 2000 and the DPDP Act 2023.

For preferences and analytics cookies, we ask for your consent before setting them. If you are in the EU/EEA, we do not load these until you accept.

You can change or withdraw your consent at any time:

• Use the cookie banner or the "Cookie settings" link on our site to update your choices.
• Or use your browser settings to block or delete cookies.

Withdrawing consent does not affect the lawfulness of any processing done before you withdrew it.

Some cookies are set by trusted third parties acting on our behalf or providing features we use. These may include:

• Analytics providers, to measure how the marketing site is used.
• Our payment gateway (Razorpay) and UPI flows, which may set cookies needed to process payments securely.
• Security and infrastructure services that help protect against fraud and keep the service available.

These third parties process data under their own privacy and cookie notices. Please review their policies for details.

You can block or delete cookies in your browser. But disabling strictly necessary cookies will break core functions.

• If you block essential cookies, you will not be able to log in to app.clorvia.com or stay signed in.
• Blocking preferences cookies means we cannot remember your settings.
• Blocking analytics cookies is fine and will not affect how the service works for you.

How long a cookie stays depends on its type.

• Session cookies are deleted when you close your browser.
• Persistent cookies stay until they expire or you delete them, typically up to 12 months for analytics and preferences, after which we ask for consent again where required.
• Login and session tokens last for the duration of your session or as set by our security settings.

We may update this Cookie Policy from time to time, for example when we add features or change providers. We will post the new version here and update the "last updated" date.

Questions about this policy or your data? Reach us:

• Support: support@clorvia.com
• Grievance / Privacy: privacy@clorvia.com
• [Grievance Officer: name], EvolvePro Tech Solutions Pvt. Ltd., [Registered office: city, State]